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Carlinkit TBox Plus: Variants, Codes, Firmware and Support
Carlinkit TBox Plus hub: tell EM 668 from EAU 138, engineering codes, the Android 11 to 13 firmware path, accessories and how to report a bug.
Specifications
- Chipset (SoC)
- SM6125 (QCM6125) / SM6225
- Android
- 11, 12 (EAU only), 13
- RAM / storage
- 4 GB / 64 GB, 8 GB / 128 GB, 6 GB / 128 GB (early units, as reported)
- Variants
- EM (668), EAU (138), NA / JP (138 firmware)
- How to tell it apart
- Blue case. The label on the back says EM (668 firmware) or EAU, JP or NA (138 firmware); Box Settings → Version shows an Autokit-Box Plus version string. Android 11, 12 or 13 in Settings → About.
- Official pages
- SupportFirmware downloads
Identify your unit
The TBox Plus is the blue Carlinkit box, sold since 2022. Carlinkit’s product page lists it as model CPC200-Tbox Plus with Android 13, an SM6125 or SM6225 octa-core processor, a nano SIM slot, a microSD slot and a USB-C port. Owners know the original units as QCM6125 boxes, the industrial name for the same chip family.
What matters most is the variant, because firmware is not interchangeable:
- EM (668): “EM” printed on the back. Its own firmware line.
- EAU (138): “EAU”, “JP” or “NA” on the back. Most units sold outside China are this one.
Carlinkit also tells you to check Box Settings → Version, where the version string starts with Autokit-Box Plus. If you are not sure whether you have a Plus, an Ambient or an Ultra, the which TBox do I have page walks through case colour, lights and the Android version.
Early units shipped with Android 11. Memory was 4/64, 6/128 or 8/128 GB; the current product page offers 4/64 and 8/128 GB.
Engineering menu & codes
The hidden settings live under Settings → Other → Factory settings, where a keypad asks for a code. The codes owners use on the Plus:
- 4545 opens the factory menu. Under Other you find the start-up delay, the left navigation bar switch (on Android 13 builds) and the temperature display. See remove the navigation bar and floating button.
- 166888 opens the audio settings, including the 44.1 kHz option some owners prefer; see improve sound quality at 44.1 kHz.
- 110144 clears the cache, the first thing to try when a new firmware build feels glitchy.
Every code and what it changes on each model is in the engineering codes table. Photograph the factory settings before you change anything, so you can put them back.
Firmware
Carlinkit publishes TBox firmware on its own website under Support → Downloads, and explains how to request a specific build on the firmware request page. If your build is missing, email [email protected] with the model, variant, current firmware and car. This site does not host or link firmware files.
Updates are installed with the FOTA app from a FAT32 microSD card; the steps are in update TBox firmware with FOTA. Set the stock launcher as default before any update, as explained in set the stock launcher first.
Builds the community discussed (dates as published; “no change log” means the maker gave none):
| Firmware date | Variant | Android | What changed, as reported |
|---|---|---|---|
| 30 Jun 2023 | EAU | 12 | Final Android 12 build. The community advised installing it before moving to Android 13. |
| 29 Jul 2023 | EAU | 13 | First Android 13 build for EAU units. |
| 10 Oct 2023 | EAU | 13 | Split-screen ratios 3:7 and 2:3 added in factory settings. |
| 21 Nov 2023 | EAU | 13 | Third-party launchers no longer clash with the Recents screen; “Split app” added to Settings. |
| 4 Jul 2024 | EM | 13 | Fixed mobile data not working with some SIM cards. |
| 7 Jan 2026 | EAU | 13 | Build listed on Carlinkit’s download page at the time of review. No change log. |
| 23 Jul 2026 | EM | 13 | Newest EM build owners discussed. No change log. |
EAU Plus builds also install on the rare TBox Ambient with a QCM6125 chip, but the forum notes that its LED lighting may stop working. The full history for every model is in the firmware tracker.
Accessories that matter
- Y-cable. If the Plus reboots under load or with a SIM inserted, power is the usual cause. A Y-cable moves the power draw to a second USB port; see AI box keeps rebooting.
- Cooling. The plastic case holds heat in summer. Turn on the temperature display with code 4545 → Other, and read how hot is too hot before you add a heatsink.
- FAT32 microSD card. A card of 32 GB or less, formatted FAT32, for local firmware updates and recovery files. Insert it the way the drawing on the case shows; owners regularly mix up the SIM and card slots.
- Data SIM. The Plus uses the SIM as a modem. If mobile data does not work, see AI box SIM card not working.
How to report a bug
Collect this before you write to anyone:
- Variant (EM or EAU, from the back label) and the firmware date from Settings → About.
- Car make, model, year and head unit, and whether you use CarPlay or Android Auto.
- What you were doing when it happened, and whether a SIM was inserted.
- A short phone video of the fault.
Send it to Carlinkit at [email protected]; the Carlinkit T-Box FAQ lists the support hours. The checklist for every brand is on how to report a bug.
Known issues and guides for this device
Generated from every article tagged with this device, most-confirmed first.
Power & connection
Car offers only Android Auto, or the box vanished after a mode change? Press the box's mode button 2–3 s or use the microSD file. Carlinkit TBox, Ottocast.
16 confirmed reports
Head unit ignores your AI box until you replug it? Set a start-up delay of 10–30 s so the box waits for the car. Carlinkit TBox, ApplePie UX999.
11 confirmed reports
Car says device not supported after ADB code 142618? Enter the code again or reset the flag over ADB to restore car mode. Carlinkit TBox Ultra, Plus.
5 confirmed reports
Heat & throttling
AI box freezing or shutting down from heat? Add a heatsink or magnetic cooler, a fan, or move it into vent airflow. Carlinkit Ultra, Ambient, Picasou 3.
10 confirmed reports
Is your AI box too hot? Show its CPU temperature (4545 → Other) and act above about 80 °C, where throttling starts. Carlinkit TBox, Picasou 3 Pro.
4 confirmed reports
Box lags, overheats or loses touch on a huge car screen (Geely Atlas)? Set Smallest width to 800 or switch to Android Auto. TBox Ambient, Plus, Picasou 3.
4 confirmed reports
Audio & calls
Forcing 44.1 kHz (code 166888) helped some TBox Plus and Ultra 2 owners but caused crackle, silence or reboots for others. How to test it and undo it.
11 confirmed reports
Stutter, crackle or thin sound after moving your AI box from CarPlay to Android Auto? Factory reset the box. Carlinkit TBox Ambient, Plus, UHD and Ultra.
10 confirmed reports
Music or navigation crackles or sounds muffled through your AI box? Turn off voice-assistant hot-word and reboot. Carlinkit TBox Ultra, Ambient, Plus.
9 confirmed reports
Incoming calls silent through your AI box? Reset Bluetooth to one phone-box pairing, or route calls via the head unit. Carlinkit TBox Ambient, Ultra, Plus.
8 confirmed reports
Callers can't hear you through your AI box? Clear stale Bluetooth pairings, turn off assistant wake phrases, limit mic access. Carlinkit TBox, UX999.
8 confirmed reports
Car radio stops when your AI box connects or speaks a prompt? Set the alert app to lower audio, not take over. Firmware notes for Carlinkit TBox and UX999.
7 confirmed reports
Firmware & recovery
Local firmware update for Carlinkit TBox Plus, Ambient, UHD and Ultra with the FOTA app and a FAT32 microSD card, step by step, plus fixes when it fails.
10 confirmed reports
TBox Ultra won't boot? Flash Carlinkit's official recovery package with QFIL in EDL mode: Flat build, SM6350 firehose, UFS. Plus fixes for Sahara errors.
8 confirmed reports
Glitches after a TBox firmware update? Clear the cache with code 110144 first, factory reset only if errors stay. Carlinkit TBox Plus, Ambient, Ultra.
5 confirmed reports
QR code or Device not activated after a Carlinkit update? Get the box online with a SIM, then email the QR to Carlinkit support. TBox Plus, Ambient, Ultra.
4 confirmed reports
Updating an AI box with CarCar or another launcher as default can end in a black screen. Switch to the stock launcher first. Carlinkit, Ottocast, Ownice.
2 confirmed reports
SIM, Wi-Fi & GPS
Position jumps, lags or no GPS fix on your AI box? Turn on Google Location Accuracy and check the OEM GPS switch. Carlinkit TBox Plus, Ambient, Ultra.
15 confirmed reports
SIM shows signal but no mobile data on your AI box? Turn on data roaming, then enter the APN by hand. Carlinkit TBox Ambient, Plus, Ultra; Ottocast.
11 confirmed reports
Exclamation mark or 'no internet' on your AI box while apps still load? Turn off Android's captive-portal check over ADB. Carlinkit TBox Ultra, Ambient.
6 confirmed reports
Apps & launchers
CarCar Launcher asks for a licence again after a factory reset or reflash? Scan its QR code from the account that bought it. Licences stay with one device.
7 confirmed reports
AI box screen glares at night? Switch to a dark theme, lower the launcher's white point, and stop the theme flipping back to light. Carlinkit, Ottocast.
6 confirmed reports
Make the car's voice button open Gemini, Alexa or another assistant on your AI box: set it as Digital assistant app. Carlinkit TBox Ambient, Plus, Ultra.
5 confirmed reports
YouTube shows a playback error after a few seconds on a Carlinkit TBox? A factory reset or an alternative client worked; cache and reinstalls did not.
5 confirmed reports
Hide the left navigation bar on Carlinkit (4545 → Other) or Ownice (1260 → Other), turn off the floating button in Display, or disable it over ADB.
2 confirmed reports
Carlinkit home-screen panes are widgets, not split screen. Make a real two-app split with code 121212 or the floating button. TBox Plus, Ambient, Ultra.
2 confirmed reports
Endless "Loading phone" after installing CarCar, Nova or another launcher? Turn off the system navigation bar (4545), set it as default. Carlinkit, Ownice.
2 confirmed reports
ADB, root & tinkering
Turn on ADB on a Carlinkit TBox (code 142618 or wireless debugging) or an Ottocast Picasou (port 65535 / 29528), connect, and switch it off again safely.
17 confirmed reports
No pinch-zoom on your TBox in Android Auto? Check your firmware, then add one build.prop line over ADB without root (Ultra, Plus) or patch the Ambient.
11 confirmed reports
Root a Carlinkit TBox Ultra or Ambient: back up boot_a/boot_b (init_boot on Ambient) with QFIL, patch in Magisk, write back, and how to undo it fully.
8 confirmed reports