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AI Box Fix

Contact

The most useful message is a report about a fix: did it work, on which box, with which firmware date, in which car?

Email: [email protected]

Please include:

  • Box model (for example Carlinkit TBox Ambient, Ottocast Picasou 3 Pro) and firmware date, from Settings → About
  • Car make, model, year and head unit if you know it
  • What happened, and which fix on the page you tried
  • A photo or short video if the problem is on screen

We cannot provide one-to-one support or warranty help. For warranty claims and official firmware, contact the manufacturer or the store you bought from. Each device hub lists the official support page.